Contact Us
Get in touch with our team. We'd love to hear from you.
Phone
+254 700 123 456
Call us during business hours
support@royalgene.com
We respond within 24 hours
Location
Nairobi, Kenya
Visit our showroom
Hours
9 AM - 6 PM (Mon-Sat)
10 AM - 4 PM (Sunday)
Send us a Message
Frequently Asked Questions
What is your return policy?
We offer a 30-day money-back guarantee on all products. If you're not satisfied, simply contact us for a hassle-free return.
How long does shipping take?
Standard delivery takes 3-5 business days. Express shipping is available for 1-2 business day delivery.
Do you offer international shipping?
Currently, we ship within Kenya and select East African countries. Contact us for international inquiries.
How can I track my order?
You'll receive a tracking number via email once your order ships. You can use it to track your package in real-time.